We Recover Data
We Backup Data
We Remove Data
We Repair Laptops
We Service PCs
We Service Computers
7 Day Per Week Service
We can Reinstall Windows
We can Remove Viruses and Kill Malware
We can Backup Data from your Hard Drive and then fully Reinstall Windows
We can Transplant your Old Hard Drive into an External USB Caddy
We can replace faulty power supplies
We can diagnose and replace faulty components
We can replace broken laptop screens
+ Much More
100% Success Record
Home and small business computer maintenance and computer repair is based in Telford. We deal with computer support, computer repairs, computer service and computer maintenance.
Telford, Shrewsbury, Shropshire Laptop Fix, PC Repair, Computer Virus Removal and Reinstallations.
Based in Wellington, Telford, Shropshire, A&A Computers are just 15 miles from Shrewsbury. A&A Computers - Genner Communications are ideally located to provide a low cost computer maintenance, computer and computer support service to the entire UK. This web site is effectively our online UK computer shop.
We deal with PC, Laptop, Notebook and Netbook computer upgrades, business computer upgrades and computer support services across the UK.
Locally, we deal with computer support, fault finding and fault resolution, computer maintenance and computer repair for PC, Laptop, Notebook and Netbook computers and small business computers across Telford, Shrewsbury and Shropshire and the West Midlands.
But low cost can still mean high quality service. We are Microsoft partners and our computer engineers are both highly qualified and highly experienced.
Most work on PC, Laptop, Notebook and Netbook computers and small business computer issues is undertaken in-house.
We Service Computers
Computer repairs include free Virus Check
Computer repairs include free Malware Check
In the vast majority of cases, computers load their programs and data from an internal HDD (Hard Disk Drive).
Hard Disk Drives are basically boxes of rotating disks and use a stylus to read data from the disks. They are fitted internally to PCs and laptops and need to accelerate to operating speed for data to be read. As mechanical units, all HDDs will fail (they generate heat, noise and wear out)
SSD units (Solid State Drives) are basically boxes of memory . Therefore a quality SSD is far more reliable, silent, generates minimal heat, uses minimal power and is always significantly faster than a hard drive (the drive does not need to accelerate to operating speed and the stylus does not need to search the drive for data).
Overall, an SSD - Solid State Hard Disk Drive is usually the best single upgrade that can be made to most computers (tower PCs, desktop PCs and laptops), followed closely by memory upgrades.
Although the capacity of Solid State Drives tends to be lower than Hard Disk Drives, in most cases this is not an issue.
We have considerable experience in the field of computer storage (please see Telford computer repair reviews), and in most cases we can even clone a customers existing Hard Disk Drive to a new SSD unit (please note that most tower PCs and Desktop PCs require an adapter - which we usually stock).
We can replace a Internal Hard Disk Drive with an SSD unit, we can replace an internal Hard Disk Drive with a larger capacity Hard Disk Drive and in some cases, we can add an Solid State Drive, clone the original drive to the SSD and wipe the original (eg; so that it can be used solely for storing data).
We originally set up A&A Computer and Small Business Computer Maintenance and Computer Repairs to provide a high quality - low cost computer service for PC, Laptop, Notebook and Netbook computer users and small business computer users who find that they need local IT support which is tailored to their individual requirements.
We are specialists in Computer Repair. Simply call us, or bring your tower PC, desktop PC or laptop computer - notebook computer to our Telford workshops and our qualified engineers will identify the fault - faults and advise on the required repair.
Shrewsbury Emergency Computer Repair
Telford Emergency Computer Repair
Computer Update Fix
About Computer Viruses
We recommend Kaspersky
Please Note; Barclays recommend Kaspersky Internet Security and (at the time of writing - 2016) Barclays supply free Kaspersky licences to Barclays Online Banking customers.
About Microsoft Phone Scam
Problem; Computer is running slow
Answer; There are many possible reasons for this, below are a few sample answers
1; The hard drive could be faulty, full or badly fragmented
2; There may be programs numerous programs running in the background which are "using up" resources (eg; firewalls, Kazaa etc)
3; The computer may have been hacked, or could be infected with a virus, viruses or spyware
4; The computer may be low on memory or may need a bigger video (graphics) card
Problem; I have a virus
Answer; There are many possible solutions. A few are listed below
1; We can often remove the virus without losing data
2; We can often identify the source of the virus & provide future safeguards
3; The hard disk drive may need to be cleaned, re-formatted & have Windows re-installed
Problem; The PC "powers up", but nothing appears on screen
Answer; There are many possible reasons for this, below are sample answers
1; The memory chips may be faulty, or may need cleaning
2; The video card (graphics card) may be faulty
3; A system component (such as the modem) may be faulty
4; The CPU (main processor) may be faulty
5; The main board (also known as the motherboard or system board) may be faulty
Problem; I want to upgrade my computer
Answer; Simply contact us for honest, independent advice & purchase online
Problem; I want to install or to share broadband on a home or small business network
Answer; Home Networking can be achieved in a number of ways & the best solution is dependent upon exactly what you are trying to achieve & the specification & operating systems of the PCs.
1; If you want a simple network between 2x PCs for game play or data sharing, then this can often be achieved via the use of NICs (Network cards) & a crossover cable.
2; If you want to share a broadband connection, this will require the use of a router. The type of router will be dependent upon the type of broadband used (eg; Virgin and NTL use a different system to BT & Sky) & the type & number of PCs.
Problem; I suspect that my high phone bills are due to spyware on my PC
Answer; This is often due to spyware being present on the hard drive.
1; We can identify & remove all known versions of spyware, usually identify the source & often provide a means for the customer to obtain a re-fund.
2; We can provide effective protection against all known types of spyware.
1; A business computer user (who worked from home in Shrewsbury) was paying an average of £150 per month on his phone bill. Removing the spyware from his system reduced this to an average of £35 per month. We then installed a system to prevent this from happening again.
2; A private computer user in Telford noticed that £250 had been withdrawn from his account. We identified the source of the withdrawal, provided evidence for him to obtain a refund & installed a system to prevent this from happening again.
Problem; My laptop has been water damaged / damaged by spilled water / tea / coffee
Answer; We can usually repair water damaged laptops without losing data
Problem; I want to upgrade my 3.5" hard drive, but do not want to lose my data
Answer; (for desktop & tower computers); hard drive clone. We can usually transfer the complete contents of a hard drive to a new drive. This means that the customer does not lose data, email addresses etc.
Orleton Lane, Wellington, Telford, Shropshire