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A&A (Any & All)
home & small business computers, computer maintenance & computer
repair is an online UK computer shop which deals with computer
support,
computer repairs, computer service & computer sales.
A&A Computers -
Genner Communications also cover home computers sales, small
business computer sales, computer maintenance, computer support &
computer repair.
Based in
Telford, Shropshire, A&A Computers are just 15 miles from Shrewsbury.
A&A Computers - Genner Communications are ideally located to provide
a low cost computer maintenance, computer hardware sales and
computer support service to the entire UK. This web site is
effectively our online UK computer shop.
We deal with home computer upgrades,
business computer upgrades & computer support services across the
UK.
Locally, we deal
with computer upgrades, computer support, fault
finding / fault resolution, computer maintenance & computer repair
for home computers (home PCs) & small business computers across
Telford, Shrewsbury and Shropshire.
But low cost can
still mean high quality service. We are a Microsoft partner & our
computer engineers are both highly qualified & highly experienced.
Most work on home
computer and small business computer issues (including the creation
of this website) is undertaken in house. This is why we tend to
limit our computer repairs service to computer repair in Telford,
computer repair in the Midlands. It is also the reason that we have included
letters of commendation which have been received from clients
such as the Ministry of defence about the work of A&A engineers.

Please click
here for
Customer Feedback.
Please note; most
feedback relates to work undertaken by
Kevin Genner.
This is simply because Kevin personally works on the vast
majority of customer machines.
Examples
-
Resolving &
designing computer solutions for the MOD (Ministry of Defence)
at the AWE (Atomic Weapons Establishment), The Fleet Air Arm,
Abbey Wood Procurement Centre, GCHQ (Cheltenham) and others.
-
Resolving
multiple issues on 250+ Compaq Deskpro PCs which were installed
on The HMS Ark Royal.
-
Designing hard
drive storage systems for a secure / shared network for MOD /
British Aerospace.
-
Installing &
configuring 200+ PCs at Greenwich hospital (London), 160+ PCs at
various locations throughout Liverpool for North Merseyside
Health Authority, & installing configuring a specialist system
at the cleft pallet dept of Great Ormond St Hospital (London).
-
Designing,
support & implementation of a specialist portable storage
systems for Akzo Nobel.
-
Design &
support of an upgrade / data migration system for Cisco Systems.
-
Design &
support of specialist storage systems for WH Smith.
We originally set
up A&A Home Computer & Small Business Computer Maintenance
& Repair to provide a high quality - low cost computer service for
both home computer users & small business computer users who find
that they need local IT support which is tailored to their
individual requirements. Although the list of home and small
business clients is quite extensive, all work prior to the launch of
this website has been received via recommendations.
This web site is
designed to be simple to use, and is currently divided into 7x
computer services on 7x main pages which can the accessed by
clicking the appropriate button in the left hand column of each
page.
The Home Page button will bring you to this page
The Business PC button takes you to the Business Computer Service
page
The Home PC button takes you to the Home Computer Service page
Computer shop section dealing with CD, DVD & Hard Drive page
Computer shop section dealing with Computer Sales
Computer shop section dealing with computer Upgrades & Service
The Letters button takes you to the letters of thanks page
A&A Computing have the ability,
experience & facilities to be able to support, configure & maintain
your Microsoft products.
A&A Computing can re-install legitimate, licensed versions of
Windows XP, Windows Vista or Windows 7 onto your laptop
computer, desktop computer or tower computer,
complete with the available drivers, security updates, anti
spyware software, pop-up blockers, firewall & anti virus software
(your PC must have a legitimate
Windows XP, Windows Vista or Windows 7
licence).
A&A Computing can also fit a
new hard disk drive
or use your existing hard drive & use your own licence key or
Recovery CDs (also known as Restore CDs) to re-install
Windows XP, Windows Vista or Windows 7, &
can even install & configure additional security features such as
anti virus software & anti spyware software.
Please click here for
Software Sales

Simply call us, or bring your tower PC, desktop
PC or laptop computer - notebook computer to our Telford workshops
and our
qualified engineers will identify the fault /faults & advise on the
required repair.
Please click on the
links below to access the main
computer storage
upgrade page, the
laptop computer
hard drive upgrade page, the
desktop computer
hard drive upgrade &
tower computer hard
drive upgrade page.

Problem;
Computer is running slow
Answer;
There are many possible reasons for this, below are a few sample
answers
-
1;
The hard drive could be faulty, full or badly fragmented
-
2;
There may be programs numerous programs running in the
background which are "using up" resources (eg; firewalls, Kazaa
etc)
-
3;
The computer may have been hacked, or could be infected with a
virus, viruses or spyware
-
4;
The computer may be low on memory or may need a bigger video
(graphics) card
Please Click here for
details of
Computer
Upgrade Sales
Problem; I
have a virus
Answer;
There are many possible solutions. A few are listed below
-
1;
We can often remove the virus without losing data
-
2;
We can often identify the source of the virus & provide future
safeguards
-
3;
The hard disk drive may need to be cleaned, re-formatted & have
Windows XP re-installed
Problem; The
PC "powers up", but nothing appears on screen
Answer;
There are many possible reasons for this, below are sample answers
-
1;
The memory chips may be faulty, or may need cleaning
-
2;
The video card (graphics card) may be faulty
-
3;
A system component (such as the modem) may be faulty
-
4;
The CPU (main processor) may be faulty
-
5;
The main board (also known as the motherboard or system board)
may be faulty
Problem; I
want to upgrade my computer
Answer;
Simply contact us for honest, independent advice & purchase online
Please Click here for
details of
Computer
Upgrade Sales

Send the tower
computer, desktop computer or laptop to our UK workshops & our
highly experienced & qualified computer engineers will identify how
the computer can be be upgraded & at what cost (we also provide a UK
collection service).
Problem; I
want to install or to share broadband on a home or small business
network
Answer;
Home Networking can be achieved in a number of ways & the best
solution is dependant upon exactly what you are trying to achieve &
the specification & operating systems of the PCs.
-
1;
If you want a simple network between 2x PCs for game play or
data sharing, then this can often be achieved via the use of
NICs (Network cards) & a crossover cable.
-
2;
If you want to share a broadband connection, this will require
the use of a router. The type of router will be dependant upon
the type of broadband used (eg; Telewest and NTL use a
different system to BT & Virgin) & the type & number of PCs.
Please Click here for
details of
Computer
Upgrade Sales
Problem; I
suspect that my high phone bills are due to spyware on my PC
Answer;
This is often due to spyware being present on the hard drive.
-
1;
We can identify & remove all known versions of spyware, usually
identify the source & often provide a means for the customer to
obtain a re-fund.
-
2;
We can provide effective protection against all known types of
spyware.
Examples;
-
1;
A business computer user (who worked from home in Shrewsbury)
was paying an average of £150 per month on his phone bill.
Removing the spyware from his system reduced this to an average
of £35 per month. We then installed a system to prevent this
from happening again.
-
2;
A private computer user in Telford noticed that £250 had been
withdrawn from his account. We identified the source of
the withdrawal, provided evidence for him to obtain a refund &
installed a system to prevent this from happening again.
Problem; My
laptop has been water damaged / damaged by spilled water / tea /
coffee
Answer;
We can usually repair water damaged laptops without losing data
Problem; I
want to upgrade my
3.5" hard drive,
but do not want to lose my data
Answer; (for
desktop & tower computers);
hard
drive clone. We can usually transfer the complete
contents of a hard drive to a new drive. This means that the
customer does not lose data, email addresses etc.
Please Click here
for details of
3.5" Computer Hard
Drives
Problem; I
want to upgrade my
laptop hard drive,
but do not want to lose my data
Answer; (for
laptop computers);
laptop hard
drive Clone. We can usually transfer the complete
contents of a hard drive to a new drive. This means that the
customer does not lose data, email addresses etc.
Please Click here
for details of
laptop hard
drives

The problems &
solutions listed above are just a small sample of the issues that we
deal with on a regular basis. We can help with most computer / PC
related problems & faults in Telford, Shrewsbury, Shifnal or
Shropshire. Simply contact us for more information.
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