We Service Laptops
We Service PCs
We Service Computers
7 Day Per Week Service
100% Success Record
Home and small business computer maintenance and computer repair is based in Telford. We deal with computer support, computer repairs, computer service and computer maintenance.
Telford, Shrewsbury, Shropshire Laptop Fix, PC Repair, Computer Virus Removal and Reinstallations.
Based in Wellington, Telford, Shropshire, A&A Computers are just 15 miles from Shrewsbury. A&A Computers - Genner Communications are ideally located to provide a low cost computer maintenance, computer and computer support service to the entire UK. This web site is effectively our online UK computer shop.
We deal with PC, Laptop, Notebook and Netbook computer upgrades, business computer upgrades and computer support services across the UK.
Locally, we deal with computer support, fault finding and fault resolution, computer maintenance and computer repair for PC, Laptop, Notebook and Netbook computers and small business computers across Telford, Shrewsbury and Shropshire and the West Midlands.
But low cost can still mean high quality service. We are Microsoft partners and our computer engineers are both highly qualified and highly experienced.
Most work on PC, Laptop, Notebook and Netbook computers and small business computer issues is undertaken in-house.
We Service Computers
Computer repairs include free Virus Check
Computer repairs include free Malware Check
We originally set up A&A Computer and Small Business Computer Maintenance and Computer Repairs to provide a high quality - low cost computer service for PC, Laptop, Notebook and Netbook computer users and small business computer users who find that they need local IT support which is tailored to their individual requirements.
We are specialists in Computer Repair. Simply call us, or bring your tower PC, desktop PC or laptop computer - notebook computer to our Telford workshops and our qualified engineers will identify the fault - faults and advise on the required repair.
Windows Update Fix
(We Fix Windows Updates)
Windows 10 Upgrades and Repairs
We perform Windows 10 Upgrades
We Fault-Find Windows 10
We Repair Windows 10
We Fix Windows 10 Upgrades
About Computer Viruses
About Microsoft Phone Scam
Problem; Computer is running slow
Answer; There are many possible reasons for this, below are a few sample answers
1; The hard drive could be faulty, full or badly fragmented
2; There may be programs numerous programs running in the background which are "using up" resources (eg; firewalls, Kazaa etc)
3; The computer may have been hacked, or could be infected with a virus, viruses or spyware
4; The computer may be low on memory or may need a bigger video (graphics) card
Problem; I have a virus
Answer; There are many possible solutions. A few are listed below
1; We can often remove the virus without losing data
2; We can often identify the source of the virus & provide future safeguards
3; The hard disk drive may need to be cleaned, re-formatted & have Windows re-installed
Problem; The PC "powers up", but nothing appears on screen
Answer; There are many possible reasons for this, below are sample answers
1; The memory chips may be faulty, or may need cleaning
2; The video card (graphics card) may be faulty
3; A system component (such as the modem) may be faulty
4; The CPU (main processor) may be faulty
5; The main board (also known as the motherboard or system board) may be faulty
Problem; I want to upgrade my computer
Answer; Simply contact us for honest, independent advice & purchase online
Problem; I want to install or to share broadband on a home or small business network
Answer; Home Networking can be achieved in a number of ways & the best solution is dependent upon exactly what you are trying to achieve & the specification & operating systems of the PCs.
1; If you want a simple network between 2x PCs for game play or data sharing, then this can often be achieved via the use of NICs (Network cards) & a crossover cable.
2; If you want to share a broadband connection, this will require the use of a router. The type of router will be dependent upon the type of broadband used (eg; Virgin and NTL use a different system to BT & Sky) & the type & number of PCs.
Problem; I suspect that my high phone bills are due to spyware on my PC
Answer; This is often due to spyware being present on the hard drive.
1; We can identify & remove all known versions of spyware, usually identify the source & often provide a means for the customer to obtain a re-fund.
2; We can provide effective protection against all known types of spyware.
1; A business computer user (who worked from home in Shrewsbury) was paying an average of £150 per month on his phone bill. Removing the spyware from his system reduced this to an average of £35 per month. We then installed a system to prevent this from happening again.
2; A private computer user in Telford noticed that £250 had been withdrawn from his account. We identified the source of the withdrawal, provided evidence for him to obtain a refund & installed a system to prevent this from happening again.
Problem; My laptop has been water damaged / damaged by spilled water / tea / coffee
Answer; We can usually repair water damaged laptops without losing data
Problem; I want to upgrade my 3.5" hard drive, but do not want to lose my data
Answer; (for desktop & tower computers); hard drive clone. We can usually transfer the complete contents of a hard drive to a new drive. This means that the customer does not lose data, email addresses etc.
Orleton Lane, Wellington, Telford, Shropshire